Control of Risk


NEW Study Guide

This Study Guide has been prepared to enhance your learning experience. It contains all of the Check-In questions, Knowledge Checks, and Self-Quizzes contained within the course, along with an Answer Key and Glossary. Use it as a tool to help practice and assess your knowledge of the course material, but do not mistake it for a comprehensive “short-cut” to preparing for the final exam.

Be sure to take a look at the Appendix that follows the Answer Key in this Study Guide. It contains valuable suggestions for test preparation and study techniques, as well as some sample exam questions and a glossary of terms.

Your path to success in passing the final exam will come from your attentiveness during the course and the effort you put into preparation.

Study Set

Use this study set to review digital flashcards and play interactive vocabulary games for the insurance & risk management terms found in the glossary of this course!

Review Game

Launch this trivia-style review game to test your knowledge prior to taking the final exam for this course! 

Section 2 – Risk Control and Mitigation – Human Resources

Employee Training

This video examines the impact of effective employee training in reducing both the frequency and severity of employee accidents and injuries. 

Section 4 – Crisis and Disaster Planning

Crisis Management

This video highlights the steps to take when managing a crisis and mitigating its impact on an organization. 

Section 5 – Claims Management

Claims Management

In this video, discover the steps of the claims management process and how they are used to reach a fair and equitable resolution to claims.  

Review Activity

Check out this fun activity to learn more about phishing exposures:

Additional Resources

ISO 22301—Business Continuity

Claims Audits—A Value Added Service
by Sarah Warhaftig, J.D., CRM

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