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Lessons in Failure: Grit, Growth and Betting on Yourself with Tinsley English

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In this episode of Lessons in Failure, Will Hold, MBA, CRM, CISR (CEO & President) and Mitch Dunford (CMO), sit down with Tinsley English, CIC, CRM, an insurance leader, author, speaker, recruiter, and longtime advocate for professional development. With more than 25 years in commercial insurance, Tinsley English reflects on the setbacks, leadership challenges, and moments of self-doubt that helped shape her career and her approach to helping others succeed.

Tinsley English shares one of the most important failures of her career: struggling to make the transition from successful individual contributor to effective leader. After realizing she was trying to turn younger team members into versions of herself, she invested in coaching and received difficult feedback about delegation, empathy, and emotional intelligence. What initially felt like a “gut punch” ultimately became some of the most impactful feedback of her career and changed the way she thought about leadership. 

The conversation also explores imposter syndrome, confidence, and learning to take risks on yourself. Tinsley English discusses being passed over for a major promotion and how that disappointment ultimately pushed her to reconsider the path she thought she was supposed to follow. That experience inspired greater self-exploration and eventually helped lead her toward writing, entrepreneurship, and encouraging others to recognize their own abilities.

Throughout the episode, Tinsley English challenges listeners to rethink what grit and failure really mean. Grit is not simply putting your head down and working harder. It is having the resilience to come back after a setback, learn from imperfect attempts, and keep moving forward. Her advice is simple: make friends with failure, remember that your first try is not your last, and don’t wait until you have everything figured out before taking the next step. Most importantly, “bet on yourself and double down.”

Growth Doesn’t Happen by Accident.

Rather than polished success stories, Lessons in Failure highlights honesty, humility, and shared experience—reminding listeners that progress isn’t perfect and that leadership, like life, is deeply human. Supporting that kind of growth doesn’t happen by accident, especially at scale.

Through customized, business‑aligned insurance education, the Alliance’s Corporate Education Solutions helps organizations create the space for learning, strengthen leadership capability, and build resilience over time—so development keeps pace with both people and business needs. 

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