This Study Guide has been prepared to enhance your learning experience. It contains all of the Check-In questions, Knowledge Checks, and Self-Quizzes contained within the course, along with an Answer Key and Glossary. Use it as a tool to help practice and assess your knowledge of the course material, but do not mistake it for a comprehensive “short-cut” to preparing for the final exam.
Be sure to take a look at the section, “Appendix,” that follows the Answer Key in this Study Guide. It contains valuable suggestions for test preparation and study techniques, as well as some sample exam questions and a glossary of terms.
Your path to success in passing the final exam will come from your attentiveness during the course and the effort you put into preparation.
Review Game
Use this trivia-style review game to test your knowledge prior to taking the final exam for this course!
Study Set
Use this study set to review digital flashcards and play interactive vocabulary games for the insurance and risk management terms found in the glossary of this course!
Section 1 – Business Activities of Personal Lines Clients
Business Activities under the Homeowners Policy Microscope
This video introduces the participant to the importance of understanding what may be considered a business or business activity in a Homeowners Policy.
Business Activities under the Personal Auto Policy Microscope
This video introduces the participant to the importance of taking time to understand the Personal Auto Policy as it relates to the potential exposure for business use of a personal vehicle.
When Commercial Insurance is the Answer for Your Personal Lines Client
This video explains the importance of knowing when to refer commercial lines products to personal lines clients with a business exposure.
Business Property Limits Handout
Section 2 – Recreational Lines
Personal Recreational Autos
This video summarizes how the Homeowners and Personal Auto Policies handle recreational vehicle exposures and discusses when a separate Recreational Vehicle Policy may be appropriate.
Personal Watercraft
This video summarizes how the Homeowners and Personal Auto Policies handle recreational vehicle exposures and discusses when a separate Watercraft Policy may be appropriate.
Miscellaneous Type Vehicle Endorsement Handout
Snowmobile Endorsement Handout
Section 3 – Personal Umbrella/Excess Liability
What is Personal Liability?
This video discusses Liability Coverage for personal lines clients and introduces the participant to the importance of a Personal Umbrella or Excess Liability Policy.
Types of Personal Umbrella/Excess Liability Policies
This video summarizes the differences between a Personal Umbrella Liability Policy and an Excess Liability Policy.
Personal Umbrella SIR
This video introduces the participant to the use of a deductible or self-insured retention (SIR) in the Personal Umbrella Liability Policy.
Section 4 – Personal Lines Catastrophe Coverage
Personal Catastrophe Coverage
This video introduces the participant to various catastrophic loss risks and the importance of personal lines catastrophe coverage.
Flood Insurance
This video discusses the risk of flood loss for personal lines clients and introduces the participant to flood insurance.
Wind Risk
This video discusses the risk of windstorm or hail losses for personal lines clients and introduces the participant to the various windstorm markets which may provide coverage when coverage has been excluded from the personal lines Homeowners Policy.
Wildfire Risk
This video discusses the risk of wildfire loss for personal lines clients and how to help them understand their policy coverage, reduce their risk, and prepare for high-risk fire seasons.
Earthquake Risk
This video discusses the risk of earthquake loss for personal lines clients, the exclusions found in the Homeowners Policy, and the types of coverage available.
NFIP Community Status Book
USGS Earthquake Hazards
Parametric Disaster Insurance
FEMA Earthquake Insurance Infographic
Section 5 – Personal Lines Emerging Risks
Emerging Risks in Personal Lines
The video introduces the participant to personal lines emerging risks and the basic principles of risk management.
