Conventional wisdom holds that COVID-19 is increasing costs for healthcare payers due to an influx of patients in need of testing and treatment. While these costs are significant, a Milliman analysis reveals that the deferred and elimination of care is a far more impactful driver of costs. Milliman projects a net reduction in medical costs for healthcare payers by at least $75 billion and as much as $575 billion if the deferral and elimination of care continues through the end of 2020. Download the Milliman whitepaper.

2023 National Outstanding Customer Service Representative Winner – Katie Shipp, CISR, CAWC
Introducing the 2023 National Outstanding Customer Service Representative: Katie Shipp, CISR, CAWC! As a Commercial Lines Account Manager, Katie stands out for her unwavering commitment








