The Pulse of Customer Service

August 8, 2019
The Research Academy
Podcast Archive

Account Manager, CISR, CSR, Customer Service, Publications, Surveys, The Research Academy

This fifth edition of The CSR Profile is based on 2017 survey data from over 1000 CSRs/Account Managers from across the country.

2,902

A Deep Dive Into Subrogation

Updated November 2022 Subrogation and the Sutton Doctrine, Made Whole Doctrine Black’s Law Dictionary (Ninth Edition) defines subrogation as the principle under which an insurer

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Guardians of the Future: Bridging Generations in Compliance, Risk & Mentorship at Arkansas I-Day

In this episode of Awkward Insurance, we take you to coverage from Arkansas I-Day 2024, where industry leaders gathered to share insights on the evolving landscape

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