2020 ISO Business Auto Policy Edition Update


In this episode of Nat Alliance NOW, Paul Martin, CPCU, Director of Academic Content for the National Alliance for Insurance and Education Research, and Allen Messer, CIC, CPCU, one of our most respected National faculty discuss the latest additions and updates to the Insurance Services Offices 2020 Commercial Auto Policy Form that went into effect in December.  

Not every state adopts ISO forms at the same time as other states or carriers. Check in with them if you want to know what your specific carrier is doing. Listen now and get an update on what the new form says and what you need to know when you communicate with your customers and your clients.  

What changes are in the ISO form and what do they mean? 

The new forms include some clarification changes but no huge surprises. The revision applies to all three commercial auto coverage forms: the business auto coverage form, the motor carrier coverage form, and the auto dealer’s coverage form. This podcast specifically addresses the changes in the business auto coverage form. 

  • Changes to the Business Auto Coverage Form  
  • Potential Challenges with Trailers 
  • Other Optional Endorsements include 


Almost all of these are positive changes that help agents to better match coverages with exposures.  CICs have ample opportunity to get updates on items like this because of their annual update requirement. From a producer’s standpoint, these policy forms provide educational and sales opportunities for clients and prospects. They also provide opportunities to take these new endorsements and update agency coverage standards.

To learn more about the 2020 ISO changes and how to respond to them in your work, register for the CIC Commercial Casualty course.

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