2025 National Outstanding CSR of the Year®
Tiawanya S. Wiley, AIAM, Customer Experience Manager for Responsive Insurance in Naples, Florida, has been awarded the most prestigious honor available to insurance customer service
2025 National Outstanding CSR of the Year® Winning Essay and Video
Balancing Technology and Human Connection: The Modern CSR’s Role in Customer Service In my 22 years in the insurance industry, I’ve seen transformations that make
2025 OUTSTANDING CSR of the Year STATE WINNERS Announced
Each year, a group of exceptional insurance professionals are selected to represent their states and then can compete to become the National Outstanding CSR of the
2025 National Outstanding CSR of the Year® Competition is Now Open!
Are you ready to recognize and celebrate the best in insurance customer service? The National Outstanding CSR of the Year® Competition is officially open through May 1st! This
Celebrating Excellence: Meet Danielle Webber, CISR Elite, the 2024 Outstanding CSR of the Year
Customer service in the insurance industry isn’t just about answering questions—it’s about building relationships, delivering solutions, and advocating for clients in moments that matter. Each
Maryland Nominee Named 2024 National Outstanding CSR of the Year
Danielle Webber, CISR Elite, Client Manager for Maury, Donnelly & Parr in Cockeysville, Maryland, has been awarded the most prestigious honor available to insurance customer service representatives;
2024 Outstanding CSR of the Year State Winners
Each year, a group of exceptional insurance professionals are selected to represent their states and then can compete to become the National Outstanding CSR of
2024 Outstanding CSR of the Year Competition is Now Open
The National Alliance for Insurance Education & Research is pleased to commence the 2024 Outstanding CSR of the Year Competition. Since 1991, this prestigious competition has
2023 National Outstanding Customer Service Representative Winner – Katie Shipp, CISR, CAWC
Introducing the 2023 National Outstanding Customer Service Representative: Katie Shipp, CISR, CAWC! As a Commercial Lines Account Manager, Katie stands out for her unwavering commitment
