William T. Hold | Seminars
William T. Hold Seminars offer topics that expand and support the CISR and CSRM program curricula and take you further along your learning path. They
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CISR | Certified Insurance Service Representative
CIC Program CRM Program CISR Program CSRM Program CPRM Program Update Options Resources The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide
The Pulse of Customer Service
This fifth edition of The CSR Profile is based on 2017 survey data from over 1000 CSRs/Account Managers from across the country.
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ALL PROGRAMS Certified Insurance Counselors Program Learn More Certified Risk Manager Program Learn More Certified Insurance Representative Program Learn More Certified School Risk Manager Program
Keep Your Fingers on the Pulse of Customer Service
The CSR Profile, first published in 1995, has become the essential reference…
Drive into the future with the 2018 ISO PAP
One thing is for certain—Personal Lines is not static! We have seen more coverage revisions…
2018 National Outstanding CSR of the Year©
Presented here are the top five essays submitted for the 2018 Outstanding CSR of the Year® award. Competitors from across the nation shared their insights related
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CE Credit & A Show Join us for ITC Vegas in Las Vegas, and start with two CE-approved sessions! Register NEW SElf-Paced Courses Check out
