
2025 National Outstanding CSR of the Year®
Tiawanya S. Wiley, AIAM, Customer Experience Manager for Responsive Insurance in Naples, Florida, has been awarded the most prestigious honor available to insurance customer service

Tiawanya S. Wiley, AIAM, Customer Experience Manager for Responsive Insurance in Naples, Florida, has been awarded the most prestigious honor available to insurance customer service

Balancing Technology and Human Connection: The Modern CSR’s Role in Customer Service In my 22 years in the insurance industry, I’ve seen transformations that make

Each year, a group of exceptional insurance professionals are selected to represent their states and then can compete to become the National Outstanding CSR of the

Are you ready to recognize and celebrate the best in insurance customer service? The National Outstanding CSR of the Year® Competition is officially open through May 1st! This

Danielle Webber, CISR Elite, Client Manager for Maury, Donnelly & Parr in Cockeysville, Maryland, has been awarded the most prestigious honor available to insurance customer service representatives;

Each year, a group of exceptional insurance professionals are selected to represent their states and then can compete to become the National Outstanding CSR of

The National Alliance for Insurance Education & Research is pleased to commence the 2024 Outstanding CSR of the Year Competition. Since 1991, this prestigious competition has

“It isn’t the large experiences that make you who you are. It’s the small ones.” AUSTIN, TX (October 2022) –Tiffanie Courtney, CIC, CISR, CRIS Senior Account Manager

Each year, a group of exceptional insurance professionals are selected to represent their states and then compete to become the National Outstanding CSR of the
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