The Pulse of Customer Service

August 8, 2019
The Research Academy
Podcast Archive

Account Manager, CISR, CSR, Customer Service, Publications, Surveys, The Research Academy

This fifth edition of The CSR Profile is based on 2017 survey data from over 1000 CSRs/Account Managers from across the country.

3,284

Awkward Insurance Goes Tech: Insurtech Insights Day 2

Listen to even more captivating interviews from Day 2 of the 2023 Insurtech Insights Conference! Want the latest news on developments and trends in the

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Taught to Protect—Environmental Strategy in a Risk-Filled World

Take the Lead to Protect Your Clients from Environmental Claims with the Environmental Strategist Course Environmental risk is no longer a niche topic. It’s in the headlines,

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