2025 National Outstanding CSR of the Year® Winning Essay and Video
Balancing Technology and Human Connection: The Modern CSR’s Role in Customer Service In my 22 years in the insurance industry, I’ve seen transformations that make
Let’s Talk Ethics: Building Trust in the Business of Risk
Trust is the foundation of every successful insurance relationship—but in an industry often misunderstood, it’s something that must be earned daily. In this episode of
Why Every Risk and Insurance Major Should Take CRM Principles of Risk Management
For students majoring in risk and insurance, understanding how to manage risk is one of the most important skills you can develop. You may be
Streamlining Insurance: How Buddy is Powering the Future of Digital Distribution
On this episode of Streamlining Insurance, Darren Bloomfield sits down with Charles Merritt, CEO and co-founder of Buddy, an insurtech firm pioneering embedded insurance solutions.
The Case of the Risky Renovation: Risk Management Virtual Escape Room
The renovation of City Hall has hit a snag—and it’s up to you to fix it! Step into the Contractors Risk Management Escape Room Challenge, a fast-paced,
Understanding Actuarial Reports and How They Can Drive Cost Savings and Reduce Risk
Understanding actuarial reports is essential for every risk management professional who wants to make data-driven decisions and protect their organization’s bottom line. In this episode
Streamlining Insurance: From Actuarial Science to Scalable Workflow
In this episode of Streamlining Insurance, host Darren Bloomfield speaks with Zhiyu (Frank) Quan and Panyi Dong about bridging the gap between academic research and
Risk & Insurance Education Alliance Introduces Flexible Learning with First Self-Paced CRM Course: Principles of Risk Management
The Risk & Insurance Education Alliance is expanding access to flexible risk management education with the launch of its first self-paced Certified Risk Manager (CRM) course, Principles
Are You Prepared for the Next Salmonella Outbreak?
A Look at What Backyard Poultry, Eggs, Geckos and Meal Preparers Have in Common. On September 5, 2025, the Centers for Disease Control and Prevention
